Better conversations lead to better results in your organization 

Discover your communication style as an EMS leader and what may be quietly blocking the results you want inside your organization

If you’re an experienced EMS leader but still dealing with:

  • The same people problems
  • High turnover rate
  • Resistance or disengagement

This personalized communication style assessment will help you see why and what steps you can take right now to adjust outcomes.

In this Assessment You Will Discover

 1: Your Leadership Communication Profile

A clear snapshot of how your communication strengths tend to show up under pressure based on real-world EMS leadership scenarios, not generic personality labels.

 2: The strengths you already bring

Insight into what’s working well in your leadership approach, and why those strengths matter for trust, clarity, and team stability.

Live & 

 3: A hidden risk that can impact retention

One subtle communication pattern that, if left unaddressed, can quietly contribute to frustration, disengagement, or turnover even among good teams.

4: Practical next steps to improve clarity and trust

Many leaders are surprised by how accurate and helpful this snapshot feels.

“It isn’t as hard as you think. It gave me ideas to bring crews together.”

Jamie Stephenson, Director

Most EMS Leaders Are Focused On Results 
But The Real Shift Starts With Communication

Other leadership playbooks give:

  • Generic templates that treat all leaders the same.
  • Pushes outdated and irrelevant advice.
  • Lacks the tools and strategies that works in EMS organizations in 2026.

Our leadership assessment helps you:

  • Identify your communication style as a leader.
  • How stress impacts your communication specifically.
  • Gives you clarity on blind spots you can’t see on your own.
  • Understand how your words, tone, and timing influence others in your team.

And if you are a frontline supervisor, director, educator, or support staff that care deeply about their teams.
But deep down feel stuck and are looking for an unbiased assessment that is:
Personalized → based on how you communicate
Practical → focused on real-world EMS leadership
Insight-driven → not theory or personality labels
Quick → Takes less than 3 minutes to complete.
Then look no further…

Free • Private • Takes less than 3 minutes

Trusted by EMS Leaders Across the Globe

We’ve helped 1,000+ EMS professionals across 44 countries master foundational communication skills reducing turnover, improving engagement, and building stronger teams.

Here’s What EMS Leaders Are Saying:

This assessment opened my eyes to some of my own faults.

David Marcus

Paramedic, FTO, Education Program Manager

It helped me understand what each member of my team values and see both the big and small picture.”

Desiree Chambers

Deputy Chief

It really made me start thinking differently.

Brian L. Cook

Chief of Operations

I wasn’t as good of a listener as I thought I was.

Olga Gore

Paramedic

It isn’t as hard as you think. It gave me ideas to bring crews together.

Jamie Stephenson

Director

I was surprised that I was guilty of listening through a lens.

Jason Dyess

Paramedic Crew Chief

Free • Private • Takes less than 3 minutes

$1 donated per completed assessment to an EMS-related nonprofit of your choice

Leadership Insights that Gives Back

www.MindTheFrontline.org is a registered 501(c)(3) public charity.
EIN: 90-3900766

www.NEMSMA.org is a registered
501(c)(3) public non-profit.
EIN: 20-4180115

National Association of Mobile Integrated Healthcare Providers

www.NAMIHP.org is a registered
501(c)(6) public non-profit.
EIN: 85-1032187

At the end of the assessment, you’ll be able to choose which organization your participation supports:

  • National EMS Management Association (NEMSMA) — advancing leadership and management excellence in EMS
  • National Association of Mobile Integrated Healthcare Providers (NAMIHP) — supporting innovation in MIH and community-based care
  • Mind the Frontline (MFL) — focused on mental health support for first responders

    Your results remain private.

    Your participation helps strengthen the profession we all care about.

Free • Private • Takes less than 3 minutes

About Us

Lisa Giruzzi & Robbie MacCue, FP-C, MBA

Co-Founders

The EMS Leadership Academy was created to address a critical gap in EMS: leadership development designed for the real-world challenges agencies face.

Lisa brings over 25 years of experience as an award-winning executive coach and trainer, dedicated to helping leaders achieve breakthrough results.

Robbie adds two decades of frontline EMS and executive leadership experience, backed by advanced training in healthcare and organizational leadership.

Together, they’ve,
- Interviewed 200+ top EMS leaders worldwide
- Reaching over 20,000 people
- From 44 countries
With a top-class practical, people-centered leadership approach focused on strengthening teams, improving retention, and building healthier organizational cultures.

Ready to See What’s Really Shaping Your Results?

Take the free communication style assessment to gain personalized insight into how you lead under pressure and stop repeating patterns that cost time, energy, and people.

Free • Private • Takes less than 3 minutes

We Support Some Incredible Non-profits:

www.MindTheFrontline.org is a registered 501(c)(3) public charity.
EIN: 90-3900766

www.NEMSMA.org is a registered
501(c)(3) public non-profit.
EIN: 20-4180115

National Association of Mobile Integrated Healthcare Providers

www.NAMIHP.org is a registered
501(c)(6) public non-profit.
EIN: 85-1032187

This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Google, LinkedIn or other platform companies. You understand that you are providing your information to the EMS Leadership Academy (EMS Leadership LLC) and not any social platform companies.

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