Introducing DEI Training for the Care Community Fostering Inclusive & Equitable Care

Are you ready to take your organization to the next level of inclusivity, equity, and cultural competence?

Begin with our unique approach to DEI training designed for, and delivered by, care providers. Providing more compassionate and culturally responsive care in today's diverse world is a must.

This transformative program is designed to equip your team with a new
understanding and mindset necessary to move from awareness to action.

Individual Access or Enterprise Licensing

Our program is delivered in an online self-paced format with reflective questions and activities to engage participants. Discounted organization-wide licensing is available on request with streamlined Invoicing.

NEMSMA Approved CME/CLE Hours. Estimated completion time is 3 hours of training. 

DEI Training for Care Providers: A Unique Three Step Approach to Fostering More Diversity, Equity, Inclusion & Justice - Designed for Care Providers

Part 1. Understanding Mindset & How Our Brains Work

This introduction discusses how to help foster diversity, equity, inclusion, justice, and belonging in caregiver organizations. Strategies for problem-solving and success are highlighted, such as maintaining a learner's mindset, understanding internal systems and environments, and fostering non-judgmental conversations. Reticular activating systems and the amygdala are discussed in order to create conscious awareness and prevent blind spots. Additionally, the importance of leadership, transformational education, and understanding different psychological processes is discussed. Strategies for creating a meaningful and sustainable world are discussed to ensure all people are treated with respect and understanding.

Part 2. Creating a Sense of Safety: Exploring the Connection between Diversity, Equity, Inclusion, and Justice.

This section provides an overview of the importance of psychological safety for care providers. It explains the differences between safety as a condition and feeling safe as a subjective emotion. Research on employee engagement is discussed, with three levels of psychological safety identified (physical, cognitive, and emotional). The potential risks posed by systems and roles that are not well-defined or that may have an adverse impact on certain populations are examined. Finally, solutions are suggested for organizations to prioritize creating a shared belief system and encouraging diversity, equity, fairness, and justice in order to mitigate these risks.

Part 3. Designing The Future That Works For More

This last section emphasizes the importance of considering mental and psychosocial health when creating change. Five key takeaways are discussed in detail such as starting from scratch, following the clues, being mindful of structure, being creative, and striving for a safe and accepting environment. Additionally, communication, cooperation, appreciative inquiry, and creating sustainable outcomes are highlighted as tools to create the desired outcome and relationships. Additionally, creative problem-solving, honest feedback and building diverse and inclusive environments need to be addressed in order to be successful.

Sign up for the new Training Today

Commit to raising your own self-awareness and being the change that you and others would like to see in the world with this custom program designed for care providers.

Why Choose Our DEI Training?

  1. Cultivate a Culture of Inclusion: Our training program focuses on creating a safe and inclusive environment where every individual feels valued and respected. By fostering psychological safety and promoting open dialogue, we empower your care providers to embrace diversity and engage with patients from different backgrounds with empathy and understanding
  2. Address Healthcare Disparities: Healthcare inequities persist, but our training equips your team to tackle these challenges head-on. Through thought-provoking discussions and interactive exercises, we shed light on systemic biases and help care providers recognize and overcome their own unconscious biases, ultimately leading to more equitable care delivery.
  3. Enhance Cultural Competence: Effective communication is at the heart of patient-centered care. Our training provides practical tools to improve cross-cultural communication, enabling your care providers to navigate language barriers, honor patients' cultural practices, and build trusting relationships with diverse populations.
  4. Foster Emotional Intelligence: Emotional intelligence is a vital skill for care providers. Our program helps your team develop self-awareness, empathy, and emotional regulation. By enhancing emotional intelligence, your care providers can navigate emotionally charged situations, de-escalate conflicts, and provide compassionate care to patients and their families.
  5. Promote Patient Satisfaction and Outcomes: By embracing diversity and fostering an inclusive environment, your organization will see improved patient satisfaction and outcomes. Patients who feel understood, respected, and valued are more likely to engage in their care, leading to better health outcomes and increased patient loyalty.
  6. Stay Ahead of the Curve: In an increasingly diverse and interconnected world, healthcare organizations must adapt and embrace change. Our DEI Training for Care Providers positions your organization at the forefront of inclusive healthcare, helping you attract and retain top talent, gain a competitive edge, and build strong relationships with the communities you serve.

Don't miss this opportunity to transform your organization into a more inclusive and equitable environment. Empower your care providers to provide culturally competent care and make a lasting impact on the lives of your patients.

Enroll your team in our DEI Training today and join the movement towards a more inclusive and equitable system.

(Note: Customize the enrollment process, pricing, and any additional details as per your organization's requirements.)

Invest in DEI Training. Embrace Diversity. Provide Equitable Care.

The Cost of Inaction in the Workplace

Employee turnover due to racial inequity in the workplace has cost U.S. organizations up to $172 billion over the past five years [2021], according to new research by SHRM (Society for Human Resource Management)."

Organizations that do not invest in DEI training may face several costs and consequences. Here are some potential drawbacks:

  1. Increased Healthcare Disparities: Without DEI training, organizations may perpetuate healthcare disparities and inequities. This can result in marginalized communities experiencing poorer health outcomes and reduced access to quality care. Failure to address these disparities can lead to increased health inequities, negatively impacting patient populations and tarnishing the organization's reputation.

  2. Decreased Patient Satisfaction: Lack of DEI training can lead to patient dissatisfaction. When care providers are not equipped to understand and meet the unique needs of diverse patient populations, patients may feel misunderstood, disrespected, or excluded. This can result in lower patient satisfaction scores, negative reviews, and diminished patient loyalty.

  3. Reduced Trust and Engagement: Patients from marginalized communities may develop mistrust in healthcare organizations that do not prioritize DEI. This lack of trust can lead to patients avoiding necessary care, feeling reluctant to disclose important information, or not fully engaging in their treatment plans. Building trust with patients is essential for effective healthcare delivery, and organizations without DEI training may struggle to establish and maintain that trust.

  4. Negative Workplace Culture: Failure to invest in DEI training can perpetuate a negative workplace culture. Without understanding and addressing biases, employees may inadvertently contribute to a hostile or exclusionary environment. This can lead to decreased morale, increased turnover rates, and difficulties attracting and retaining diverse talent. A toxic workplace culture also hinders collaboration and teamwork, negatively impacting patient care.

  5. Missed Innovation and Creativity: Diverse perspectives and experiences fuel innovation and creativity. Without DEI training, organizations may miss out on the wealth of ideas and insights that diverse employees can bring to the table. This can result in missed opportunities for improving processes, developing patient-centered solutions, and staying ahead of the competition.

  6. Legal and Reputational Risks: Organizations that neglect DEI training may face legal and reputational risks. Discrimination lawsuits, negative media coverage, and damage to the organization's brand can arise from instances of bias, exclusion, or unfair treatment. These risks can have long-lasting effects on the organization's reputation, finances, and ability to attract patients and talent.

In summary, the costs of not investing in DEI training are significant. They include perpetuating healthcare disparities, reduced patient satisfaction and engagement, a negative workplace culture, missed innovation opportunities, and legal and reputational risks. Investing in DEI training is not only the ethical choice but also a strategic investment that benefits patients, employees, and the organization as a whole.

>