Welcome. Today's EMS leadership, Q and a. And we have a doozy of a question that we get all the time. I think in all of our trainings, we've heard this question and it just seems almost so silly. How can I get people to do their chores? And it's usually followed up with why are people so lazy? So at least that maybe if you can,

the biggest way, You know, and the thing is, is that, first of all, it's one of those things that could be a pet peeve for people. And you know, this it's like people should just do their chores, you know? And I think it's because a lot of our EMS organizations have been, you know, have over time.

It's just the way you do things, right? The everybody chips in, and it's, it's sort of a, a Rite of passage, right? That the new people have to do the chores. And, you know, this has been, this has been around for a long time, this problem, but what if the chores are really a symptom of a bigger issue?

You know, if you have an elite team, if people feel like they're part of a world-class organization, I wonder if that chores conversation would disappear, you know, and the other part about this is I get really suspicious or curious, I guess when people start throwing around terms like lazy, you know, why are people so lazy because that's a conclusion word,

you know, people are doing or not doing what they're doing or not doing, but it, when you call someone lazy or stubborn or things like that, that's a label that you're putting on someone. So now you've added a barrier to, you know, because now you have to stop them from being lazy versus there's an action or an activity that you need them to do.

So, you know, I ask people to get curious about their labels and wonder, is, is this really true that this person is lazy? Or is it more likely that in this situation they're not doing what you want them to do, but I think it points to a much bigger issue. Yeah, I absolutely agree. And one important thing to remember too,

is just be clear about having either these are your expectations, or do you question, do you have agreements and are you ha do you have verbal and written agreements that say and understandings that both parties understand? Because all too often, I think we may be expecting somebody to do something when they don't do it. It gets us upset about it. And it kind of sends people into a bit of a tailspin around,

around these issues. And honestly, if it's that big of an issue, go hire a cleaning service, right? We all say we want a high-performing team in an organization. We want highly skilled PR lifesaving professionals. Why are we expecting them to clean the toilet? I mean, in hospitals, you know, there there's a cleaning staff in every organization that I've worked in,

you know, where there's professional people, they don't ask them to empty the trash and clean the bathrooms, or even, you know, other than maybe clean up their own dishes, they don't ask them to do chores around the organization. So, you know, we are talking about professional people who are saving lives and maybe we just need to think differently about,

you know, what, what we invite them to do. Absolutely. We've got an article for you that you can check out here creating an organization that doesn't suck. It's actually a really great title for a really great article. And if you have a question you'd like to submit, you can send it to support@emsleadershipacademy.com or leave us a voicemail at (888) 330-8288. And we'd love to take your questions.

All right. Thanks for watching.