Check out this powerful TED talk on the 7 Deadly Sins of Speaking – what Julian Treasure calls viral misery.
Sound familiar? Of course not in EMS.
The good news, there is an antidote to this toxic virus…
HAIL – To great or acclaim enthusiastically
Honesty: be clear & straight
Authenticity: be yourself
Integrity: be your word
Love: wish people well
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- Incivility in EMS Research - June 25, 2021