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TED talk – How to Speak So Others Will Listen 

By  Robbie MacCue

Check out this powerful TED talk on the 7 Deadly Sins of Speaking – what Julian Treasure calls viral misery.
Sound familiar? Of course not in EMS.
7 Deadly Sins of SpeakingThe good news, there is an antidote to this toxic virus…

HAIL – To great or acclaim enthusiastically

Honesty: be clear & straight
Authenticity: be yourself
Integrity: be your word
Love: wish people well

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Robbie MacCue


Robbie is the cofounder of the EMS Leadership Academy, host of the EMS Leadership Summit, and paramedic captain in Albany, NY where he serves in the Special Operations Division for ground rescue, flight, & tactical medicine. He performs international medical flights with North America's largest fixed wing Air Ambulance service. For more than 14 years, Robbie served as President of a non-profit EMS organization advocating for increased funding and raising the bar of excellence. In addition, Robbie is an American Heart Association advocate who is passionate about empowering others to save more lives. He has taught physicians, nurses, and other medical providers Advanced Cardiac Life Support at medical schools and hospitals throughout Manhattan. Robbie has undergraduate degree from Rensselaer Polytechnic Institute, and a MBA from Case Western Reserve University and provides business consulting that combines his love of technology with healthcare.

Robbie MacCue

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