Are you a round peg in a square hole? 

Featured Speaker
Duncan McConnell, MBA, MCOM, MPA, MACPP

Hosted by:  Robbie MacCue

Duncan McConnell appears at the 4th Annual EMS Leadership Summit.

Duncan has been working in the EMS and Healthcare sector for over 25 years now with roles starting off as a volunteer in mid 90s right the way up to Senior Management roles within Australia and abroad. His experience spans government, military and non-government agencies, helping to develop and deliver transformational change across a globalised paramedicine network. Duncan has also worked within education and universities developing both undergraduate and postgraduate paramedicine university programs and is a Board Director on the International College of Advanced Practice Paramedics (ICAPP).

Duncan discusses the challenges faced by innovators who challenge the status quo, while emphasizing the importance of acknowledging successful efforts despite them not necessarily being beneficial to those in charge. Duncan uses his example of navigating this challenge after working for many different organisations in the EMS and healthcare sector internationally.

Additionally, the work of Peter Drucker is explored in terms of avoiding yesterday's logic and being flexible and creative when facing change. Ideas such as guarding against chameleons in the workplace who fit the status quo and having recognition for success are discussed, as well as the importance of having mentors and job satisfaction for overall wellbeing.

Finally, the value of employee retention and investing in talented staff is highlighted due to the positive impact on organizational success.

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With speakers from leaders across the prehospital space, the EMS Leadership Summit valuable, actionable content will move your leadership & organization to the cutting edge!

  • Square pegs often struggle to find their place in the world as their efforts and initiatives can be dismissed.
  • Peter Drucker has emphasized the importance of avoiding yesterday’s logic by responding to turbulence with creativity and flexibility.
  • Chameleons in the workplace, who blend in with the status quo, can be detrimental to successful change.
  1. Navigating Life As A Square Peg In A Round Hole: Experiences and Strategies for EMS Leaders. (00:00 - 07:59)
  2. Square Peg in a Round Hole — The Challenge of Change in the Workplace (08:01 - 14:53)
  3. Being the Square Peg in a Round Hole: Recognition, Mentoring and Retention (14:54 - 21:18)
  4. Valuing your Employees: Retaining Rock Stars and Securing Health and Wellbeing (21:19 - 23:48)

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Robbie MacCue

Robbie is the cofounder of the EMS Leadership Academy, host of the EMS Leadership Summit, and paramedic captain in Albany, NY where he serves in the Special Operations Division for ground rescue, flight, & tactical medicine. He performs international medical flights with North America's largest fixed wing Air Ambulance service. For more than 14 years, Robbie served as President of a non-profit EMS organization advocating for increased funding and raising the bar of excellence. In addition, Robbie is an American Heart Association advocate who is passionate about empowering others to save more lives. He has taught physicians, nurses, and other medical providers Advanced Cardiac Life Support at medical schools and hospitals throughout Manhattan. Robbie has undergraduate degree from Rensselaer Polytechnic Institute, and a MBA from Case Western Reserve University and provides business consulting that combines his love of technology with healthcare.

Robbie MacCue

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